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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sergio Pena

September 10, 2024

5  out of  5
rating by Sergio Pena
"Cathy and Julie were very helpful with my Commercial Auto Policy quick and efficient!!"
We responded:
"Thanks Sergio.. it's great when everyone works together. "
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David Gonzales

August 28, 2024

5  out of  5
rating by David Gonzales
"Very satisfied with State Farm with Julie"
We responded:
"Hey David... thanks so much for your kind words.. makes today a wonderful Wednesday!!! "
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Denise Stringo

August 26, 2024

5  out of  5
rating by Denise Stringo
"I have been with State Farm for years. Julie an Tracy are the best!"
We responded:
"Hey Denise.. Thanks for the kind words. It's a great way to start the week. "
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Reynaldo Gonzalez

August 21, 2024

5  out of  5
rating by Reynaldo Gonzalez
"Cathy at State Farm is awesome! Super nice and super helpful. She was really patient and took the time to walk me through everything I was worried about. I could tell she genuinely wanted to help. If you need assistance, definitely reach out to her!"
We responded:
"Hey Reynaldo, You're starting our weekend off the right way... Thanks so much for your kind words and 5 STAR review.. :)"
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Motivacion Holistica Del Ser

August 21, 2024

5  out of  5
rating by Motivacion Holistica Del Ser
"Alicia did very good job accomplished what we wanted to do. Very helpful."
We responded:
"Great way to start the weekend! Thanks so much for the 5 STAR review. We appreciate your business!"
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黃思穎

August 15, 2024

5  out of  5
rating by 黃思穎
"The staff is friendly and the experience was great"
We responded:
"You just made our day! Thanks for the kind words. :)"
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Ďèvkúmáŕ Pāťėľ

August 13, 2024

5  out of  5
rating by Ďèvkúmáŕ Pāťėľ
""Thank you, State Farm, for your excellent service and support. Your agent “Alicia Green” has been incredibly helpful. I appreciate her commitment to customer care and reliability.""
We responded:
"What a great way to get through 'hump day'... Thanks so much for your wonderful words about Alicia. You made our day!!"
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Maricela Vela

August 2, 2024

5  out of  5
rating by Maricela Vela
"Every time I call concerning my auto insurance I always ask for Cathy because she is always very friendly, patient, and very effective with every request and change I make to my policy. I wouldn’t want to deal with anyone else unless it was absolutely necessary. 😊"
We responded:
"Thanks Maricela.. Your kind words about Cathy mean the world to me. :)"
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Desiree Slavik

August 2, 2024

5  out of  5
rating by Desiree Slavik
"Casey was fantastic to work with! She was super helpful, knowledgeable and made the whole process easy and stress-free. Highly recommend!"
We responded:
"Thanks so much for taking the time to write such nice comments about Casey. We sincerely appreciate your business. :)"
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Becca Garza

August 1, 2024

5  out of  5
rating by Becca Garza
"Fast friendly service. They answer all your questions and make sure you're a satisfied customer. Best rates on insurance that I've found. Highly recommend!"
We responded:
"Great way to start a Friday!!!! Thanks so much for the 5 star review.. We truly appreciate it. Have a wonderful weekend!"
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Marilyn Mikula

July 31, 2024

5  out of  5
rating by Marilyn Mikula
"I called my State Farm office & asked for Julie King, my account manager. She was able to answer my questions & is always very helpful. Julie is very knowledgeable & professional in her job. She is a great asset for Robert Knox Insurance Office. I highly recommend Julie for any Insurance needs."
We responded:
"Very nice!!! Great to hear about your experience working with Julia. :)"
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Carol T

July 25, 2024

5  out of  5
rating by Carol T
"Great service--Thank you Cathy!"
We responded:
"Thanks a bunch Carol!!!! "
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Javier Cardenas

July 19, 2024

5  out of  5
rating by Javier Cardenas
"So far they have been very communicative in every aspect! Catherine has been a great help with any concern or question that I have had, quick to respond!"
We responded:
"What a great way to end the week :) Thanks so much for your kind words concerning Cathy. I'm so proud of my team and our relationships with our customers. "
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Audrey Corey

June 26, 2024

1  out of  5
rating by Audrey Corey
"Must have bought my phone number from online scammers or something. Continue to blow up my phone despite initially asking nicely to not contact me. Have never used State Farm. Will now never use State Farm. Annoying and disrespectful."
We responded:
"So sorry to hear this. Sometimes we make mistakes. Let me know if there's something I can do to reframe your opinion. My team and I work hard to help people. Apologies again for your experience. "
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Leslie Sanchez

June 18, 2024

5  out of  5
rating by Leslie Sanchez
"Called for insurance this morning and spoke with Tracy whom is very knowledgeable and very helpful signing up for insurance. I would definitely recommend state farm port Lavaca."
We responded:
"It's great to hear from you Leslie.. Thanks so much for your kind words about Tracie. Her knowledge is second to none. I'm so glad to have her on our team. Thanks again...."
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Jerin Garza

June 17, 2024

5  out of  5
rating by Jerin Garza
"Robert is great and has a great staff, especially Cathy! She is always personable, professional, attentive, and helpful. 10/10."
We responded:
"Hey Jerin.. Thanks so much for your kind words. We sincerely appreciate you taking the time to share your experience with us. "
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Coco McGuire

June 15, 2024

5  out of  5
rating by Coco McGuire
"I have been with State Farm for a multiple years. They have always been there and to know that you can count on them is beyond measure. Thank you Robert Knox and staff. Y'all are the best."
We responded:
"Wow.. Wow.. Wow.. Thanks for your amazing review Coco. We sincerely appreciate your business and you taking the time to write such an amazing review. Thank you.. Thank you.. Thank you.."
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Patty Love

June 14, 2024

5  out of  5
rating by Patty Love
"Alicia was great! So helpful in getting me set up with payments on the property insurance."
We responded:
"Thanks for sharing your experience Patty. Alicia and I both appreciate your kind words. Have a great week!"
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Erick Vincent

June 13, 2024

5  out of  5
rating by Erick Vincent
"5 stars for summer!"
We responded:
"Thank you for the 5 Star review! It's a great way to start a Friday!"
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edward james

June 10, 2024

5  out of  5
rating by edward james
"Cathy was professional, courteous and knowledgeable. I originally called thinking I would terminate my 35 year relationship with State Farm. Cathy was THE reason I stayed with State Farm. My wife and I hung up the phone pleased we have a great partner in Cathy and State Farm is our insurance company going forward. We are happy campers thanks to her efforts!"
We responded:
"Wowza! Your kind words and loyalty are very much appreciated. We work hard to help customers understand the dynamics affecting their insurance rates and the market. Cathy's hard work and dedication go a long way towards helping our customers. Thanks again for your kind words. "
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Su-Hui Su

June 10, 2024

5  out of  5
rating by Su-Hui Su
"Excellent customer service !"
We responded:
"Thank you for your kind words.. we appreciate your business. "
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Lisa Saenz

May 16, 2024

5  out of  5
rating by Lisa Saenz
"Cathy at state farm was professional and so patient with me I will always be grateful 💜"
We responded:
"Thanks Lisa!!! Your kind words about Cathy are truly appreciated. Have a wonderful week... "
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Carlos Chavana

May 8, 2024

5  out of  5
rating by Carlos Chavana
"Been with State Farm for about 30 years now and no real complaints until now. Auto insurance is crazy!! Well I called today and spoke with Summer, she was very helpful and also introduced a new gadget for me to try out. It’s called drive safe and save. She was very informative and knowledgeable about this new technology. Thanks for your time Summer, greatly appreciated."
We responded:
"Hey Carlos, it's great to hear about your experience with my team. Thanks for sharing and we appreciate your business. Have a great weekend!"
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Jarred Stuhrenberg

May 6, 2024

5  out of  5
rating by Jarred Stuhrenberg
"Great customer service and friendly staff. Got my better coverage at a way lower price than my last insurance company."
We responded:
"Thank you Jarred for sharing your experience and kind words. We work hard to provide the best customer experience possible. "
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Adam Jett

May 6, 2024

5  out of  5
rating by Adam Jett
"When I purchased my new vehicle, Cathy did an absolutely amazing job of communicating and helping get all my insurance info swapped over. She was quick, clear, and responsive to any questions that I had. I highly recommend this team and can’t say enough good things about Cathy and her hard work!"
We responded:
"Adam.. your kind words are appreciated and go a long way towards making us a better team. Thank you for taking a few moments to share your thoughts and experiences with us. We appreciate your business. :)"