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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marie Chadwick

May 13, 2026

5  out of  5
rating by Marie Chadwick
"Tracie Strakos at Robert Knox State Farm has been great to work with in finding the right home and auto coverage for our needs with a price that meets our budget. Thank you Tracie!"
We responded:
"Thank you for taking the time to leave such a great review, Marie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Terri Shefcik Wunderlich

May 11, 2026

5  out of  5
rating by Terri Shefcik Wunderlich
"State Farm has never disappointed. Service and staff has always treated me professionally and with great respect. I have done business with State Farm for at least 50 yrs. They are great!"
We responded:
"Thank you for taking the time to leave such a great review, Terri. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Tawana Castillo

May 8, 2026

5  out of  5
rating by Tawana Castillo
"Everything went great I have had y’all before and was very happy until it kept going up. I am trying to cut back because I would like to retire someday."
We responded:
"Thank you, Tawana, for your feedback and the 5-star rating. We understand your concerns about rising costs and are here to help you find the best options to fit your retirement goals. Feel free to reach out anytime to discuss your needs further. "
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Francisco J Bueno

May 8, 2026

5  out of  5
rating by Francisco J Bueno
"I had a great experience working with Casey at State Farm. She helped me get back with State Farm and made the entire process quick, easy, and stress-free. Casey was professional, friendly, and answered all my questions along the way. It’s hard to find customer service this good anymore. I highly recommend reaching out to her if you’re looking for someone who truly cares and makes everything simple!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Robert Knox’s Team! We deeply appreciate your kind words here in Port Lavaca . "
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Gary Dunbar

April 29, 2026

5  out of  5
rating by Gary Dunbar
"Casey/Tracie were more than helpful getting us the coverage we needed on auto- home insurance!! Thanks for all the help. Good job 👏 👍 the Dunbars"
We responded:
"Thank you for the 5-star review, Gary! Here on State Farm Agent Robert Knox’s Team, we are proud to serve our community and appreciate your recognition. "
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Billie Jo Pitonyak

April 23, 2026

5  out of  5
rating by Billie Jo Pitonyak
"Casey made the process of coming back to State Farm so easy. She was incredibly helpful, responsive, and took the time to answer all of my questions. I’m really glad to be back, great service and support all around."
We responded:
"I couldn't agree more. Thank you so much for acknowledging the impact Julia and Tracie have with customers. They've proven their commitment to excellence over numerous years and are a joy to work with. Your kind words mean the world to us....."
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Vicki Mote

April 2, 2026

5  out of  5
rating by Vicki Mote
"Great service"
We responded:
"Thank you, Vicki, for your feedback! We're glad to hear you had a great experience with our service. Your support means a lot to us."
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Irma Ramirez

March 25, 2026

5  out of  5
rating by Irma Ramirez
"I had a great experience working with Casey at State Farm Insurance. Casey was professional, knowledgeable, and took the time to clearly explain all of my options. They made the process smooth and stress-free, answering all of my questions with patience and honesty. It’s clear they truly care about helping their clients find the best coverage for their needs. I highly recommend Casey to anyone looking for reliable and friendly insurance services!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Robert Knox’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Port Lavaca ."
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Kenny Chastain

March 22, 2026

5  out of  5
rating by Kenny Chastain
"I’ve had such a great experience working with Cathy for my insurance needs. She took the time to explain everything clearly and made sure I understood all my options without any pressure. I ended up getting multiple policies through her, and I feel confident knowing I’m fully covered. What really stands out is how much she genuinely cares—she’s always available to answer questions and goes above and beyond for her clients. If you’re looking for someone trustworthy, knowledgeable, and easy to work with, I highly recommend Cathy!"
We responded:
"Kenny, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Robert Knox’s Team here in our Port Lavaca office. "
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Roy Ramsden

March 12, 2026

5  out of  5
rating by Roy Ramsden
"Got a quote for pickup truck insurance. Good price."
We responded:
"Thank you for the fantastic review, Roy! We are always here to help with your insurance needs here in Port Lavaca . "
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Brandi Johnson

March 12, 2026

5  out of  5
rating by Brandi Johnson
"Friendly fast and above and beyond service got me the best deal out there"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Robert Knox’s Team. "
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Luis Ochoa

March 10, 2026

5  out of  5
rating by Luis Ochoa
"Catherine was awesome, she was able to get me the car insurance I wanted. She got a quote for me, and explained the details of the policy to me. My son Aaron recommended State Farm, he likes the coverage they provided."
We responded:
"Thank you so much for the 5-stars, Luis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Robert Knox’s Team anytime."
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Chris Perez

February 25, 2026

5  out of  5
rating by Chris Perez
"Very nice and helpful and managed to get me in and out on such short notice."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Robert Knox’s Team. "
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Janet Dineen

January 13, 2026

5  out of  5
rating by Janet Dineen
"Cathy was very helpful and got our insurance needs covered in a quick, affordable and friendly manner. I'm happy to do business locally."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Robert Knox’s Team here in Port Lavaca . "
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Bob Haley

January 11, 2026

5  out of  5
rating by Bob Haley
"It was nice to talk to a real caring person that I felt knew her business and very responsive, and represented her company well... thanks for helping Casey, much appreciated!"
We responded:
"Wowza!! Thanks for your wonderful words Bob.. you are much appreciated!!"
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Heartlight

December 30, 2025

5  out of  5
rating by Heartlight
"Catherine Esco was like talking with a best friend that has your back no matter what. Professional, prompt, and walked me through all my concerns and questions. Very pleased with overall experience."
We responded:
"Stacey.. thank you so much for the kind words about Cathy. Great way to finish out the year!!!"
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S Wofford

December 22, 2025

5  out of  5
rating by S Wofford
"Fast friendly and reasonable"
We responded:
"Thanks for allowing us to meet your insurance needs. "
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David Leavell

November 25, 2025

5  out of  5
rating by David Leavell
"Quick and easy"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Courtney Herren

November 7, 2025

5  out of  5
rating by Courtney Herren
"Our Account Manager, Tracie Strakos, is efficient, prompt, polite, and thorough. She has been managing our insurance needs for years and I wouldn't choose anyone else to serve us. Tracie is available for our needs and carefully walks our family through the entire insurance process, answers our questions tirelessly, and offers immediate assistance. We love our Robert Knox Insurance carrier!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rosie Zamudio

November 6, 2025

5  out of  5
rating by Rosie Zamudio
"Cathy was amazing, efficient and thorough!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Adriana Macune

November 5, 2025

5  out of  5
rating by Adriana Macune
"I Highly recommend, Cathy had exceptional customer service. Very friendly! Will now be saving $1500 a year switching over to State Farm!"
We responded:
"Thanks so much for your kind words about Cathy. Your review means a lot to me. "
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APRIL PRICE

October 22, 2025

5  out of  5
rating by APRIL PRICE
"Tracie was very easy to communicate with and responded promptly to all of my requests. She made the process smooth and stress-free"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Maegan Griffith

October 17, 2025

5  out of  5
rating by Maegan Griffith
"Cathy was very helpful with taking off a vehicle and adding a new vehicle. I’ve had State Farm for a long time and this office has always answered questions with details so i uunderstand what my coverage is."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Nise Garcia

Nise Garcia

October 14, 2025

5  out of  5
rating by Nise Garcia
"Catherine was absolutely wonderful to work with! She took the time to explain everything about my life insurance policy and made sure I fully understood my coverage. She was knowledgeable, patient, and really cared about finding the best fit for my needs. I’m so glad I chose to work with her - highly recommend Catherine for anyone looking for great service and peace of mind!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Nancy Martin

October 14, 2025

5  out of  5
rating by Nancy Martin
"I received outstanding service from Tracie!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"