State Farm® Insurance Agent Robert Knox

"Excellent staff and great rates!! You guys are the best!"

"Very helpful."

"My overall experience was excellent. English is not my native language, and I dislike receiving multiple calls a day from companies trying to get me to sign a contract. However, State Farm was very respectful. When I didn’t respond to them previously, they completely understood and simply noted to follow up in five months. Catherine respected my communication preferences by handling the entire insurance process through text and email. I had a wonderful experience working with State Farm and will definitely return in the future."

"Julie did a great job answering questions and helping us out with new policies. Always a pleasure to work with!"

"Great place Catherine very helpful on answering all my questions"

"On Thursday, 1/23/25, I called and spoke with Cathy, Catherine Escobar at Robert Knox’s State Farm insurance office, and asked her to help me get insurance on my Kubota RTV 1140, and I explained I needed to get it covered quickly in order to register it in Matagorda county the next day, my first week day off in a long time. She was ready to help but needed some info on the RTV before we could proceed and Since I was driving at the time of the call I asked her to text me the information needed and I would get it back to her ASAP. That evening I sent her the information but their office was already closed. The next morning she called me back to get a couple of bits of info to complete the application, while I was in route to Bay city. After several more back and forth she was able to get me what I needed, only to find out, when the got to the Bay City tax office to get this done, that the office was closed because the computers were all down. I called Cathy back to tell her that and we both had a good laugh. This kind of effort to help customers has become more and more rare. Cathy went above and beyond to help me with my request, even if for naught, with a cheerful, sweet and a go getter attitude. I’ve been with Knox insurance for a years, and will continue as long as people like Cathy work for him. Two Thumbs up, 5 Stars…etc. Joe Kubena"

"I highly recommend State Farm Insurance! I was shopping around for car insurance and Casey definitely got me the rate and coverage I was looking for. She was kind and provided useful and detailed information."

"Alicia was very polite and helpful. Thank you!"

"Our daughter recommended us to State Farm with Casey. Casey is extremely patient, knowledgeable and helpful. We would recommend trusting your insurance with Casey and State Farm."

"Alicia was very helpful and has amazing customer service. She answered all my questions and went above and beyond. Highly recommend for your insurance needs!"

"Quick in the policy change I needed for my new truck purchase. Thanks Alicia."

"Thank you Cathy and Tracie for working with me especially when I was having issues with the documents! They are very kind and helpful and made it easy to work through it! Highly recommend!💯"